Shipping

⏳ Shipping Timeframe

We currently ship to all locations within the United States. Once your order is successfully placed and confirmed, our team begins processing it right away. This process typically takes 1–2 business days.

After your order is processed and packed, it will be shipped using standard shipping methods. Most customers receive their order within 4 to 7 business days from the shipping date, depending on your location and any potential delays from the shipping carrier.

Please note that shipping times do not include weekends or holidays.

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🛫 Order Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to follow your package in real time. This gives you full visibility on your shipment’s journey from our warehouse to your doorstep.

If you don’t see the confirmation email, be sure to check your spam or promotions folder — and feel free to reach out if you need help locating it.

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📍 Delivery Delays

While most orders arrive right on time, please allow for occasional delays due to high volume, weather issues, or carrier disruptions. If your order hasn’t arrived after 7 business days, feel free to contact our support team, and we’ll be happy to assist you.

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💬 Questions or Concerns?

We're here to help every step of the way. If you have any questions about your order, shipping times, or need assistance with tracking, don’t hesitate to reach out to our support team at:

📧 jasionmemory@icloud.com
We typically respond within 24 hours, Monday–Friday.